Privacy Policy

This privacy policy explains who we are, how we collect and use personal information obtained from users of our website, surveys, and communications, and your rights in relation to your personal information.

Who we are

Oxford Medical Products Limited is a UK-based med-tech company. We are responsible for personal information that we hold about you and act as a “data controller” for the purposes of data privacy laws.

Our registered office is:
Oxford Medical Products Limited
Unit 3, The Gateway
Windrush Park Road
Witney OX29 7EY
United Kingdom

The personal information we collect

We collect personal information from you when you interact with us through our website, surveys, email communications, or when you apply for a role. This may include:

  • Basic contact details: your name, address, email address, telephone number.

  • Professional details: information about the services you provide, CVs, and cover letters.

  • Technical information: IP address, browsing activity while on our website.

  • Demographic and survey information (collected through platforms such as Typeform or Mailchimp):

    • Age, gender, and other demographic details

    • Height, weight, and body mass index (BMI)

    • Lifestyle and health-related information that you voluntarily provide

    • Your views on pricing, communications, and product concepts

    • Responses to questions about which images, messages, or materials resonate with you

You are not required to provide this information. Where you choose not to, we may be unable to include your responses in market research, or to tailor our communications to your preferences.

This website and our services are not intended for use by children, and we do not knowingly collect personal information relating to children.

How we use your personal information

We use your personal information to:

  • Manage our relationship with you

  • Further our research and development activities

  • Administer and protect our business

  • Purchase goods or services from you

  • Recruit new employees

  • Conduct market research and product development activities

  • Tailor our communications, including via Mailchimp, to improve engagement

  • Test and improve marketing materials, including which images or messages resonate best with audiences

  • Comply with our terms and policies, including the prevention and detection of fraud or other crimes

Where possible, we anonymise or aggregate data (particularly in relation to survey and demographic information) so that you cannot be identified from it.

Our legal basis for processing your personal information

We rely on a range of legal bases depending on the type of personal information collected and the purpose of processing:

  • Consent:

    • For collecting and processing demographic, lifestyle, and health-related data (including BMI).

    • For sending marketing communications via Mailchimp.

  • Contract: where processing is necessary to perform a contract we have with you, or steps you ask us to take before entering into a contract.

  • Legal obligation: where processing is necessary for us to comply with the law.

  • Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party), unless there is a good reason to protect your personal information which overrides those interests. Examples include:

    • Understanding our customer base

    • Improving our products and services

    • Preventing fraud or misuse of our website

Special category data

Some of the information we collect through surveys (for example, BMI or lifestyle information) may constitute “special category” personal data under UK GDPR. We will only process this data where you have given us your explicit consent, and additional safeguards will apply.

Who we share your personal information with

We may share your personal information with:

  • Third-party service providers:

    • Typeform (used to collect survey responses)

    • Mailchimp (used for marketing communications and engagement tracking)

    • Website hosting providers

  • Professional advisers and investors, where necessary for our legitimate interests

  • Potential buyers or merger partners, if our business or assets are sold or transferred

  • Law enforcement or other authorities, if required by applicable law

We do not share your personal information with any other third party without your consent.

Transfer of your information out of the UK and EEA

The information we collect may be transferred to and stored in countries outside of the United Kingdom (UK) and the European Economic Area (EEA), including via our service providers such as Typeform and Mailchimp.

Such countries may not have the same data protection laws as the UK and EEA. Where transfers occur, they are safeguarded by the European Commission–approved standard contractual clauses or other relevant protections under GDPR Article 46(5).

Recruitment

If you apply for a role at Oxford Medical Products, we may ask you to provide information such as your professional and educational history, details about your skills and experience, and proof of your right to work. While you are not required to provide all requested information, failure to do so may mean we cannot process your application.

Your rights

Under UK GDPR, you have the following rights in relation to your personal information:

  • Access the personal information we hold about you

  • Require us to correct any mistakes

  • Require the erasure of personal information in certain situations

  • Receive the personal information you have provided to us in a machine-readable format

  • Object to processing of your personal information for direct marketing

  • Object to continued processing of your personal information in certain circumstances

  • Restrict our processing of your personal information

To exercise any of these rights, please email us at enquiries@oxfordmedicalproducts.com.

Keeping your personal information secure

We have appropriate technical and organisational measures in place to protect your personal information from accidental loss, unauthorised use, or access. Access is limited to those with a genuine business need, who are subject to duties of confidentiality.

We also maintain procedures to deal with suspected data security breaches. If legally required, we will notify you and the relevant regulator of any breach.

Links to third-party sites

Our website and communications may contain links to third-party websites, such as our investors, collaborators, or service providers. These sites have their own privacy policies, and we do not accept responsibility or liability for them. Please check their policies before submitting personal information.

Changes to this policy

We may update or amend this policy at any time. The most recent version will always be posted on our website.

Contact us

If you have any questions or concerns about how Oxford Medical Products uses your personal information, please contact us by email at enquiries@oxfordmedicalproducts.com or by writing to us at the address above.